Privacy Policy
Privacy Policy – Harrison & Ivy California
At Harrison & Ivy California (“we,” “us,” “our”), we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch law.
1. Data We Collect
We may collect the following categories of personal data:
Information you provide directly:
- First and last name
- Shipping and billing address
- Phone number
- Email address
- Payment information (processed securely through payment providers)
- Account details
Information collected automatically:
- IP address
- Device and browser type
- Browsing behavior
- Website interactions
Information from third parties:
- Payment providers
- Shipping and logistics partners
- Marketing platforms
2. Purpose of Processing
We use personal data for:
- Processing orders and deliveries
- Customer support
- Order updates and service communications
- Marketing communications (only with consent where required)
- Fraud prevention and website security
3. Legal Basis
We process personal data based on:
- Performance of a contract
- Compliance with legal obligations
- Consent (for marketing where applicable)
- Legitimate business interests
4. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, unless longer retention is required by law.
5. Sharing of Data
We may share data with:
- Payment service providers
- Shipping partners
- Hosting and IT service providers
- Marketing partners
We do not sell personal data.
6. International Data Transfers
Some data may be transferred outside the European Union.
Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements, including Standard Contractual Clauses where applicable.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise your rights, contact:
8. Security
We use technical and organizational measures to protect personal data, including SSL encryption and secure payment processing.
9. Cookies
We use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Support marketing and advertising
- Enable essential site functionality
For more information about Shopify cookies:
Shopify
https://www.shopify.com/legal/cookies
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page.
11. Contact Information
For privacy-related questions or requests:
Business Information
Harrison & Ivy California